State Farm® Insurance Agent Franah Marino

"Thatcher Fitzgerald was extremely knowledgeable and responsive and got my coverage in place efficiently."

"Silvia was very helpful, did research and gave answers right away."

"Excellent upbeat customer service, quick response to any questions or concerns, this is very rare theses days. Glad that I am in her hands!!! Five Stars company and personnel 🫶"

"Thank you all that done. Great job"

"great service and price"

"They always try to help you in every way. Very nice, professional & courtesy."

"The easiest car insurance switch. Thatcher was amazing. He spent time with me to get the best quote for my car insurance in little time. A+"

"I spoke with Thatcher to get a new auto policy. It took all of 10 minutes. To. Make payment and get new cards. Great fast service highly recommend. I had to have some typing corrections done with my paperwork and Thatcher took care of it within minutes, Again great service."

"Been with the Franah Marino State Farm agency for decades. Amazing how little maintenance is required. Everything goes like clockwork... Recently added a vintage car to my garage, and the service from Constantine Mosko could not have been better. From getting back to me about the cost of the premium to making it a very attractive level plus the coverages to binding it this morning, it could not have gone more smoothly. Thank you, Constantine."

"Thatcher Fitzgerald did a great job helping me with my policy. 10/10"

"Thatcher was great as always. He helps me with my auto and condo insurance and is always polite and happy to help. Thank you, Thatcher!"

"Although I have had State Farm for well over 20 years, the office of Franah Marino along with its staff, have provided me with amazing customer service for the last 6 years, as they are always able and willing to take a moment to help you as best as possible. A special thank you to Taisha for being so patient and personable 😊👍🏼.

Also, a huge thank you to Gio for expeditiously assisting me with the State Farm Dividend Payments process."

"I want to take a moment to recognize Gio for the outstanding service she provided while helping us with our vehicle insurance coverage. She truly went far beyond what her job required.

Gio took the time to walk me through every step of the process, carefully reviewed our file, identified applicable discounts, and made sure I understood our coverage and options. She worked quickly and efficiently, but what impressed me most was that she never made the process feel rushed. She genuinely made me feel like she cared about getting things right for our family.

Gio was top-notch, both personally and professionally. That level of customer service is becoming harder to find, and it deserves to be recognized. Mrs. Marino, you have done an excellent job developing and supporting such a strong member of the State Farm team. Gio represents your office extremely well. A special shout-out to Thatcher and the entire team as well. We appreciate each of you and the way you continue to take care of us.

Thank you for serving us the right way, with professionalism, patience, efficiency, and genuine care. Respectfully The Villas"

"Best to work with"

"Gio took time out of her busy schedule to to notify me of my rebate."

"Guiovana great"

"Very professional, experienced agents. I have been with Franah Marino company for over 20+ years. They are the best ever. Highly recommended."

"Muchas gracias a Guiovana Rodríguez por su ayuda, por su gran atención y por su profesionalismo todo aquel que desee una atención cinco estrellas que pregunte por ella, gracias de verdad."

"Muy profesional en su trabajos y muy humana se idéntica con el clientes"

"Franah Marino has been very good for our family's car insurance for years. They are always helpful and honest. Kim Bachrow is so nice and helpful. She goes above and beyond for her customers. Very pleased with Franah Marino state farm. 😀"

"Thatcher is such an asset to this office. He is so sweet and helpful. He is very knowledgeable and is able to answer any questions you have in order for you to make the correct choices based on your needs.
Thatcher goes above and beyond to make sure that he provides the best customer service experience. In fact, in stressful situations he has been patient and has walked me through every single detail in order to get a prompt resolution. He has been my family’s go to for all our insurance needs."

"A Great Big Shout Out To Thatcher he is Great at what he does. Thank you for going above and Beyond and Being so patient with me."

"I had such a great experience during my first visit with Franah Marino. She was incredibly knowledgeable, patient, and genuinely took the time to educate me. I learned so much—not only about insurance, but also about making better financial decisions, budgeting, and ways to plan for and grow in my future endeavors.

I truly appreciated how intentional and personable she was throughout our conversation. I left feeling more informed, confident, and motivated about my financial future. I highly recommend her to anyone looking for an agent who truly cares about helping her clients understand their options and make informed decisions!"

"I spoke with Kim today because I needed to make a payment on my policy. I’ve been with State Farm for many years, but this was my first time speaking with her.

I have to say, Kim was exceptional. She was kind, patient, knowledgeable, and incredibly helpful. She took the time to answer all of my questions and went above and beyond to make sure I understood everything. It’s rare these days to receive such genuine customer service and personal attention.

It was truly a pleasure speaking with her. I sincerely hope that whenever I call in the future, I’m fortunate enough to work with Kim again. She is a wonderful representative and a true asset to State Farm."

"Kim from Statefarm was fabulous and always willing to help right away."