State Farm® Insurance Agent Franah Marino

"Thatcher was amazing. Truly cared about helping me out. Great service and agent!"

"Kim is amazing! Quality care, I mean she really cares about me and my family and our needs. Really great person!"

"The office agent Kim Bachrow was very helpful in assisting me with my claim. Though it took some time when I reached out to her, she made sure that things would be expedited and taken care of. I also appreciate Franah Marino, she's always been very helpful with me and my family in the past. And she continues to be an asset and a great lead in taking care of our personal matters and affairs for our family. The office and staff has been very helpful. And we appreciate the services that they do perform for us. Great team."

"State farm is my insurance I have safe drivers it really works I get discounts on my car insurance also have my life insurance with the state for thank you for me like the commercial says like a good neighbor statefarm is there come and join the family"

"Great work"

"Had a misunderstanding and was quite upset with my experience as a long time customer... But Franah Marino and her team ended up going above and beyond to rectify the situation and im happy to say did right by me and I am satisfied with my experience and support over the past few years. I would highly recommend this Agency to anyone shopping for coverage.

Taisha was especially helpful"

"I spoke with Kim today because I needed to make a payment on my policy. I’ve been with State Farm for many years, but this was my first time speaking with her.

I have to say, Kim was exceptional. She was kind, patient, knowledgeable, and incredibly helpful. She took the time to answer all of my questions and went above and beyond to make sure I understood everything. It’s rare these days to receive such genuine customer service and personal attention.

It was truly a pleasure speaking with her. I sincerely hope that whenever I call in the future, I’m fortunate enough to work with Kim again. She is a wonderful representative and a true asset to State Farm."

"I have the best representative Marlene Black she is awesome she takes care of all my needs from my auto policy's to my health policies she’s an amazing lady State Farm is blessed to have her working their and dealing with all the customers very polite and very knowledgeable and efficient in her job not to mention she always takes very good care of you and takes the time to answer all your questions thank you Marlene for your years of service I appreciate you."

"Today I received the best customer experience from my State Farm agent Thatcher Fitzgerald. I believe I'm a traditional insurance holder who is daunted by what my insurance policy truly covers. I was looking for a reputable agent who would give me best advice on whether to continue with my current condo policy or explore options that would increase my condo coverage, and provide me with the best value for both car and condo insurance. Thatcher was extremely knowledgeable on all: best insurance coverage, cost and best value for my needs. He patiently answered all my questions with examples I could understand and made sure I was fully informed before arriving at any decision. Based on my experience, Thatcher is the best professional in his field that I've ever had the pleasure to know."

"Thank you Thatcher for all you do. You are the best agent I have ever dealt with. Keep up the great work"

"I would recommend Franah Marino State Farm Insurance Office to anyone who needs insurance. I was treated very professionally with prompt attention to my request. I'm a current customer with State Farm and was valued with exceptional service and pricing. Thatcher Fitzgerald was excellent to work with, he provided my policy and I’m completely satisfied, He delivered a Great experience Thank you again, C Andre Johnson"

"Switching auto insurance can be a hassle, but Gio made it incredibly easy. She is extremely knowledgeable, friendly, and genuinely cares about finding the best fit for her clients. She was able to secure a rate for me that was considerably lower than what I was paying at my previous company. I couldn't be happier with the service. Highly recommended!"

"My agent Thatcher saved my mom over 2K in homeowners insurance and reduced her auto insurance, reduced my homeowners insurance and auto insurance as well. I am extremely happy and relieved that I have an agent who cares, puts in the work, and has our back all the way through. Thank you Thatcher!!!!!"

"Guiovana is the absolute best and made both the initial and renewal process so easy and stress free."

"I would like to thank Kim for her Best In Class service assisting me with communicating with State Farm claims department to try and close out my open claim."

"Afternoon Social Media. I just want to say I’m Grateful and thankful for Statefarm in the Team. My personal advice to social media everyone should go to the branch on North Douglas rd they Service is the BEST ! I Appreciate the following people franah Marino, Marlena , Tyesha ,really want to give a special thanks to Kim. If I forget anyone, Names, you know who you are continue to do a great job as always. Moving forward. Speaking to Kim on the phone She has a wonderful personality . Kim speaks on everything as far as what you need for yourself and also for your family. I appreciate you Kim.
You always at your Best Thank you 🙏🏾"

"Agradecido con Franah Marino , por su ayuda , por su trato . deberían de subirle el sueldo a esa trabajadora , muy buena en su trabajo muy amable y se nota q sabe lo q hace . gracias . Muchas bendiciones ."

"Thatcher Fitzgerald from Franah Marino's State Farm office was a pleasure to work with. He went above and beyond recommending options to get the exact coverage I was looking for. He is both knowledgeable and patient, answering myriad questions about coverage options. I also have an HO6 policy for my condo with State Farm. I highly recommend this local State Farm agency."

"Sylvia was wonderful. She was not only friendly but she was also knowledgeable and very helpful."

"I’ve been with State Farm for about 50 years, with the last 30+, at the same office. It’s such a pleasure, informative & easy dealing with Franah Marino, & her staff (Kim & Thatcher, to name a couple…) Always going out of their way to assist, explain & always courteous and professional. I wouldn’t go anywhere else!"

"Although I have had State Farm for well over 20 years, the office of Franah Marino along with its staff, have provided me with amazing customer service for the last 6 years, as they are always able and willing to take a moment to help you as best as possible. A special thank you to Taisha for being so patient and personable 😊👍🏼."

"Franah has been my agent for years. Her and the team have always helped me out on multiple occasions. I would give her 10 stars if I could. I highly recommend her, especially if you need retirement planning advice for free!"

"Thatcher Fitzgerald, very knowledgeable, extremely professional, very kind and courteous a pleasure to do business with"

"Thatcher is absolutely amazing! He is extremely knowledgeable and intelligent, and demonstrates honesty and integrity. Thank you Thatcher!"

"Guiovana was very accurate and precise while providing pertinent information regarding my concern."