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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jackie Mahoney

Jackie Mahoney

September 29, 2026

5  out of  5
rating by Jackie Mahoney
"My insurance agent (Thatcher ) was absolutely amazing!

He was thorough, professional, and made the transition for both my home and car insurance incredibly easy. He took the time to explain everything, answered all of my questions, and truly put my mind at ease throughout the entire process.

He is truly a gem and a great asset to your company. It is not always easy to find someone who is not only efficient and knowledgeable, but who also provides exceptional customer service.

I am so thankful that I made that call—and even more thankful that he picked up the phone!

Thank you for having such an outstanding representative on your team.

Jackie"
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Israel Lorenzo

September 26, 2026

5  out of  5
rating by Israel Lorenzo
"Muchas gracias a Guiovana Rodríguez por su ayuda, por su gran atención y por su profesionalismo todo aquel que desee una atención cinco estrellas que pregunte por ella, gracias de verdad."
We responded:
"¡Muchísimas gracias por la calificación de cinco estrellas, Israel! Agradecemos mucho su apoyo y siempre estamos aquí para ayudar con cualquier pregunta o necesidad que pueda tener en relación con los seguros. Franah y Team Marino"
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Amanda

September 25, 2026

5  out of  5
rating by Amanda
"Guiovana was very efficient and friendly. I would definitely recommend her."
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louie Terlingo

September 25, 2026

5  out of  5
rating by louie Terlingo
"Guiovana Rodriguez is my go to for quick, accurate answers. Always willing to go the extra mile to solve my problems."
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Harold Gordillo

September 25, 2026

5  out of  5
rating by Harold Gordillo
"Excelente servicio al cliente Silvia es excelente haciendo su trabajo y me ayudó a resolver todas mis inquietudes gracias!!"
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Robert Murphy

September 23, 2026

5  out of  5
rating by Robert Murphy
"Thatcher Fitzgerald was extremely knowledgeable and responsive and got my coverage in place efficiently."
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Fermard Eloi

September 22, 2026

5  out of  5
rating by Fermard Eloi
"I called Franah Marino- State Farm Insurance anytime I have an Insurance dilemma, and as always they handle my insurance problem like the professionals that they are. This time, I was helped by Thatcher Fitzgerald who walked me through the process, making sure every detail is taken care of, and he was kind enough to follow up to put me at ease that the situation has been handled. Thank you for being the professional that you are."
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Rod Sasse

September 18, 2026

5  out of  5
rating by Rod Sasse
"Silvia was very helpful, did research and gave answers right away."
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Jose Taveras

September 17, 2026

5  out of  5
rating by Jose Taveras
"Excellent upbeat customer service, quick response to any questions or concerns, this is very rare theses days. Glad that I am in her hands!!! Five Stars company and personnel 🫶"
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markenson dieuveil

September 16, 2026

5  out of  5
rating by markenson dieuveil
"Thank you all that done. Great job"
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Benjamin Schumacher

September 14, 2026

5  out of  5
rating by Benjamin Schumacher
"great service and price"
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Mayra Perez

September 11, 2026

5  out of  5
rating by Mayra Perez
"They always try to help you in every way. Very nice, professional & courtesy."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. Franah & Team Marino"
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Anthony Ghetti

September 11, 2026

5  out of  5
rating by Anthony Ghetti
"The easiest car insurance switch. Thatcher was amazing. He spent time with me to get the best quote for my car insurance in little time. A+"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. Franah & Team Marino"
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Varonfl

September 9, 2026

5  out of  5
rating by Varonfl
"I spoke with Thatcher to get a new auto policy. It took all of 10 minutes. To. Make payment and get new cards. Great fast service highly recommend. I had to have some typing corrections done with my paperwork and Thatcher took care of it within minutes, Again great service."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with Thatcher. Franah & Team Marino"
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Dana Levenson

September 9, 2026

5  out of  5
rating by Dana Levenson
"Been with the Franah Marino State Farm agency for decades. Amazing how little maintenance is required. Everything goes like clockwork... Recently added a vintage car to my garage, and the service from Constantine Mosko could not have been better. From getting back to me about the cost of the premium to making it a very attractive level plus the coverages to binding it this morning, it could not have gone more smoothly. Thank you, Constantine."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to know you had such a great experience with Constantine. Franah & Team Marino"
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Zachary Brown

September 8, 2026

5  out of  5
rating by Zachary Brown
"Thatcher Fitzgerald did a great job helping me with my policy. 10/10"
We responded:
"Thank you for the 5-star review of Thatcher - we really appreciate your kind words! Franah & Team Marino"
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Catherine Johnsen

September 8, 2026

5  out of  5
rating by Catherine Johnsen
"Thatcher was great as always. He helps me with my auto and condo insurance and is always polite and happy to help. Thank you, Thatcher!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. Franah & Team Marino"
Profile photo of D. Diaz

D. Diaz

September 4, 2026

5  out of  5
rating by D. Diaz
"Although I have had State Farm for well over 20 years, the office of Franah Marino along with its staff, have provided me with amazing customer service for the last 6 years, as they are always able and willing to take a moment to help you as best as possible. A special thank you to Taisha for being so patient and personable 😊👍🏼.

Also, a huge thank you to Gio for expeditiously assisting me with the State Farm Dividend Payments process."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Franah Marino’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Pembroke Pines . Sincerely Franah and Team Marino"
Profile photo of Andres Villahurtado

Andres Villahurtado

September 4, 2026

5  out of  5
rating by Andres Villahurtado
"I want to take a moment to recognize Gio for the outstanding service she provided while helping us with our vehicle insurance coverage. She truly went far beyond what her job required.

Gio took the time to walk me through every step of the process, carefully reviewed our file, identified applicable discounts, and made sure I understood our coverage and options. She worked quickly and efficiently, but what impressed me most was that she never made the process feel rushed. She genuinely made me feel like she cared about getting things right for our family.

Gio was top-notch, both personally and professionally. That level of customer service is becoming harder to find, and it deserves to be recognized. Mrs. Marino, you have done an excellent job developing and supporting such a strong member of the State Farm team. Gio represents your office extremely well. A special shout-out to Thatcher and the entire team as well. We appreciate each of you and the way you continue to take care of us.

Thank you for serving us the right way, with professionalism, patience, efficiency, and genuine care. Respectfully The Villas"
We responded:
"Andres, thank you for the fantastic review! Happy to hear about your wonderful experience with Gio. We’re always here to support you with your insurance needs. Franah & Team Marino"
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Daniel Sofia

September 2, 2026

5  out of  5
rating by Daniel Sofia
"Best to work with"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. Franah & Team Marino"
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Willie wright

September 2, 2026

5  out of  5
rating by Willie wright
"Gio took time out of her busy schedule to to notify me of my rebate."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. Franah & Team Marino"
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Natacha Florial

August 31, 2026

5  out of  5
rating by Natacha Florial
"Guiovana great"
We responded:
"Natacha, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience with Guio. Franah & Team Marino"
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Carline Cadet

August 29, 2026

5  out of  5
rating by Carline Cadet
"Very professional, experienced agents. I have been with Franah Marino company for over 20+ years. They are the best ever. Highly recommended."
We responded:
"Thanks so much for the fantastic rating, Carline! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! Franah & Team Marino"
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Jose m Castillo

August 27, 2026

5  out of  5
rating by Jose m Castillo
"Muy profesional en su trabajos y muy humana se idéntica con el clientes"
We responded:
"Agradecemos su reseña, Jose. Gracias por sus amables comentarios con respecto al equipo de Franah Marino, agente de State Farm. "
Profile photo of Amanda Pidala

Amanda Pidala

August 26, 2026

5  out of  5
rating by Amanda Pidala
"Franah Marino has been very good for our family's car insurance for years. They are always helpful and honest. Kim Bachrow is so nice and helpful. She goes above and beyond for her customers. Very pleased with Franah Marino state farm. 😀"
We responded:
"Amanda, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my team! Franah and Team Marino"