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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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goldenleopard97

January 15, 2026

5  out of  5
rating by goldenleopard97
"Excellent customer service!"
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Brian Wood

January 15, 2026

5  out of  5
rating by Brian Wood
"Franah took an hour out of her day to explain the best options for the Medicare "alphabet soup" (a,b,d,g,n) versus Advantage plans. She was also extremely helpful with retirement planning and 401k information. I would highly recommend that you contact her."
We responded:
"Thank you for all your kind words. I was so incredibly glad that I could help you understand Medicare. I look forward to helping you with retirement planning in the future. Franah"
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Andres Franquiz

January 12, 2026

5  out of  5
rating by Andres Franquiz
"Quiero recomendar al 💯 porciento a Franah Marino ins Agency Inc, por sus servicios y sobre todo recomiendo un 1000 pprciento a la Señorita Taisha, por su excelente conocimiento, y dedication para ayudar a satisfacer a sus cliente, muchas gracias y mil bendiciones."
We responded:
"¡Muchísimas gracias por su excelente reseña, Andres! Nos alegramos de que haya tenido una experiencia positiva con el equipo de Franah Marino, agente de State Farm, aquí en Pembroke Pines. "
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Jorge Garcia

January 10, 2026

5  out of  5
rating by Jorge Garcia
"En esta oficina son extremadamente profesionales ,te sientes en verdad que te están ayudando en todos los aspectos,es muy muy recomendable 👌 para seguro de carro y para seguros de vida en vida, 100% es una bendición estar entre ellos. Las muchachas son super excelentes al igual que la extraordinaria Franah.Yen especial es tanto en español que en inglés."
We responded:
"¡Vaya, gracias por la reseña de cinco estrellas! Significa mucho para nosotros aquí en Pembroke Pines que haya tenido una experiencia muy maravillosa con nuestro equipo de Franah Marino, agente de State Farm. "
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Angela Giordano

January 9, 2026

5  out of  5
rating by Angela Giordano
"Como nueva clienta puedo expresarle lo atentas y la.maravillosa prestación de servicio al cliente que tiene Guiovana y Aisber. Gracias por su atención y disposición. Adicionalmente, Taisha es realmente una asesora para los seguros de casa, maravillosa. As a new client, I can express how attentive and wonderful the provision of customer service that Guiovana and Aisber have. Thank you for your attention and willingness. Additionally, Taisha is really a wonderful home insurance consultant."
We responded:
"Agradecemos sinceramente su reseña de cinco estrellas. Nuestra meta es prestar servicios de seguros de alta calidad, y estamos contentos de que hayamos cumplido sus expectativas. "
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Olga Navarro

January 7, 2026

5  out of  5
rating by Olga Navarro
"Recomiendo esta oficina ,son muy professional y muy capaces,con Franah tienes el futuro asegurado"
We responded:
"Agradecemos su reseña, Olga. Gracias por sus amables comentarios con respecto al equipo de Franah Marino, agente de State Farm. "
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Nicholas Sierra

January 6, 2026

5  out of  5
rating by Nicholas Sierra
"Taisha provided exceptional customer service and truly outstanding care from start to finish. She went above and beyond to make sure my needs were met, and her professionalism, attention to detail, and genuine commitment made all the difference. Not only did she save me as a customer, but her amazing performance and follow-through gave me so much confidence that I brought in a second customer as well—that alone speaks volumes about her dedication and impact. Taisha is knowledgeable, responsive, and truly cares about the people she works with. It’s rare to find someone who combines efficiency with such a personal touch. I highly recommend Taisha to anyone looking for excellent service and someone who delivers results while making you feel valued every step of the way."
We responded:
"Thank you for acknowledging our sweet Taisha's hard work and dedication to our clients."
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Adrienne Robertson

January 2, 2026

5  out of  5
rating by Adrienne Robertson
"⭐️⭐️⭐️⭐️⭐️ I had an absolutely phenomenal experience with **Franah Marino Ins Agency LLC – State Farm**. Franah was incredibly **cordial, professional, and thorough**, taking extra time and genuine care not only with my **life insurance policy**, but also my **annuity account**, **family life insurance**, and **investments**. The experience was truly **moving and powerful**. She explained the **good, the bad, and the ugly** with honesty and clarity—**not for profit, but genuinely for my benefit**. That level of integrity and care is rare and deeply appreciated. I highly recommend Franah Marino to anyone looking for someone who leads with **excellence, truth, and heart**."
We responded:
"Thank you so very much for your wonderful review. It has been my absolute pleasure in helping you and your family with all your insurance and financial needs. Franah"
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Geri Rocco

December 31, 2025

5  out of  5
rating by Geri Rocco
"Just wonderful staff with patience and compassion. I learned so much"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Carlitos Salsa

December 26, 2025

5  out of  5
rating by Carlitos Salsa
"Taisha is an excellent insurance agent. She knows how to get you the best coverage and affordable rates."
We responded:
"We appreciate your positive feedback of Taisha! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Sandra Carvajal

December 26, 2025

5  out of  5
rating by Sandra Carvajal
"Taisha provided excellent service, patient explaining everything. Very friendly and kind."
We responded:
"Thank you for your 5-star review of Taisha and our agency! My State Farm team and I are happy to be your good neighbor!"
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Gino Patterson

December 23, 2025

5  out of  5
rating by Gino Patterson
"I was searching for some new auto insurance and decided I would get a free quote from State Farm and when I spoke to Marlene Black she had such patience and professionalism about her self. I told her that I had auto insurance and had just renewed my policy 1 month ago and that I would give her a call back. Well, it didn’t take long to hear from me again as I called up my current insurance company and Let them know that their services will no longer be needed although I had been with them for five years and they have been good to me, but Marlene Black was so good in finding me the right price with more benefits that my mind was made up. Best decision I have made I have no regrets thank you Miss Marlene Black you were wonderful and I’m glad I went with State Farm and made that call."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Marlene. She takes pride in providing excellent customer service. Your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Carl Burnett

December 22, 2025

5  out of  5
rating by Carl Burnett
"Awesome team members they're great and very customer friendly. Thanks Jonerra again. 1"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Jonerra in our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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shernette hadley

December 22, 2025

5  out of  5
rating by shernette hadley
"I called the office to add 2 vehicles and Taisha was wonderful. Very professional and personable. Great hire Franah!!"
We responded:
"Thank you for your 5-star review! Taisha is definitely one of our best team members. We are happy to be your good neighbor!"
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Fritho Pierre Louis

December 19, 2025

5  out of  5
rating by Fritho Pierre Louis
"Franah Marino-State Farm Insurance Agent is fantastic. She goes above and beyond to help her clients."
We responded:
"Thank you for being our valued client for so many years. We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Margaret Jimenez

December 8, 2025

5  out of  5
rating by Margaret Jimenez
"I had an absolutely wonderful experience working with Guiovana at State Farm! From start to finish, she was incredibly helpful, patient, and knowledgeable. Her warm personality made the entire process easy and enjoyable. Guiovana went above and beyond to make sure all my questions were answered and that I felt completely confident in my choices.She also saved me money on my auto policy. I highly recommend her."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Anelis Guerra

December 3, 2025

5  out of  5
rating by Anelis Guerra
"Franah Marino ,Taisha , Aisber Quiero dejar con mucho cariño este reviw , la atencion tan grande que hay en esta compañía yo llevo 5 años con ellos y siempre es el mismo trato una explicacion super buena , que sales muy contenta de ese lugar , gracias chicas las recomiendo una y mil veces"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Glen Gomez

December 1, 2025

5  out of  5
rating by Glen Gomez
"I was helped by Sales Agent Aisber Figueredo, who did a great job explaining the Life Insurance Plan snd Benefits. She was very professional and patience while explaining why I should get a life insurance plan to take care of my loved one’s in my absence… Greatly Appreciated!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ydania Felix

November 26, 2025

5  out of  5
rating by Ydania Felix
"I have received the guidance I needed"
We responded:
"Glad we were able to guide you. Thanks for being our valued client."
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George Zoella

November 25, 2025

5  out of  5
rating by George Zoella
"Terrific and very thorough explanation of medical benefits available from Humana. Covered very specific areas of benefits available."
We responded:
"Thank you for letting us help you understand Medicare. We enjoyed our conversation with you and look forward to servicing your needs. Sincerely, Franah"
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Berlinda Pierre

November 25, 2025

5  out of  5
rating by Berlinda Pierre
"⭐⭐⭐⭐⭐ Fran is amazing! She made the entire life insurance process so simple and stress-free. She’s very upfront, honest, and extremely knowledgeable about getting the best coverage for your needs. I really appreciate how she takes the time to explain everything clearly without any pressure. Fran also helps with debt consolidation and gives great guidance on saving for the future, which shows she truly cares about her clients’ long-term stability. If you’re looking for someone trustworthy and professional, I highly recommend working with her!"
We responded:
"Thank you so much Berlinda for your kind words and acknowledgement. We truly look forward to helping you with your insurance and financial needs. Sincerely, Franah"
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Lauren Tiger

November 21, 2025

5  out of  5
rating by Lauren Tiger
"Jonerra was such a Godsend today...she was very helpful with information and such great customer service 🙌"
We responded:
"Thank you for acknowledging Jonerra's hard work. We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Howard Maloney

November 20, 2025

5  out of  5
rating by Howard Maloney
"Well Jonerra did a good job. She give facts and good things about the policy. I'm 100 percent satisfy with her customer representative skills. As a new customer to Franah Marino State farm agency."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Nate Sullivan

November 19, 2025

5  out of  5
rating by Nate Sullivan
"Thatcher is the best man in the office. Go see him for condo and homeowners insurance or for car insurance! He is compassionate, kind, and always has a smile. Our entire condo complex sees him for our insurance. Don’t let him go or we’ll all go with him."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Nancy “Fancy” Velez

November 19, 2025

5  out of  5
rating by Nancy “Fancy” Velez
"I have State Farm Insurance for my vehicles for many years. I called today to get a quote for our lawn equipment and trailer. I spoke to Thatcher who was amazing! He took his time,was very knowledgeable and friendly and explained everything to me! Just another reason I choose State Farm! Have a great day!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"